🌿 Orion Community Sessions – Practitioner Terms & Conditions
💛 Overview
Orion Community Sessions is a shared space where practitioners can offer their sessions through Orion’s Embrace CIC.
Our aim is to create a simple, supportive system that connects clients with practitioners, while helping to fund accessible wellbeing support within the community.
💷 Bookings, Payments & Commission
- All initial session bookings are made through Orion’s Embrace CIC
- Payments are collected by Orion’s Embrace CIC on behalf of the practitioner
- A 20% commission is applied to the first session only
- Commission is calculated after payment processing fees have been deducted
- The remaining balance will be paid to the practitioner within 5–7 working days of the booking being confirmed
🌙 Session Delivery
- Practitioners are responsible for delivering the sessions they offer
- This includes:
- Contacting the client after booking
- Arranging a suitable date and time
- Delivering the session as described
- Sessions may be:
- In-person
- Online
- Or a combination of both
- 1-1 or Group
📭 Client Details
- Client name and contact details will be shared with the practitioner for the purpose of arranging and delivering the session
- These details must only be used for this purpose and must not be used for marketing unless separate consent has been given
🔁 Ongoing Sessions
- Commission applies to the initial session booked through Orion’s Embrace CIC only
- Any further sessions arranged directly between the practitioner and client are outside of this agreement
⚠️ Responsibility
- Practitioners are responsible for:
- The accuracy of their listings
- The quality and delivery of their sessions
- Communicating clearly with clients
- Orion’s Embrace CIC facilitates bookings but does not deliver the sessions directly
- Practitioners are independent and responsible for the services they provide
🚫 Booking Process
- All initial sessions must be booked through Orion’s Embrace CIC
- Practitioners agree not to redirect clients away from the platform for initial bookings
🔄 Availability & Updates
- Practitioners must ensure their availability and service details are kept up to date
- If a practitioner is unavailable or unable to fulfil a session, they must inform Orion’s Embrace CIC as soon as possible
🚪 Leaving Orion Community Sessions
- Practitioners may request removal of their listing at any time
- Please allow up to 3–5 working days for listings to be removed
- Any existing bookings must still be honoured
💫 Our Approach
Orion Community Sessions is a community-led space built on trust, care, and collaboration.
We aim to create a supportive environment for both practitioners and clients, handling all situations with fairness and understanding.
