Privacy & Cookie Policy
(UK GDPR & Data Protection Act 2018 Compliant)
Effective Date: 1st August 2025
1. Who we Are
Orion’s Embrace CIC (“we”, “us”, or “our”) is a Community Interest Company dedicated to making holistic healing, wellness, and spiritual support accessible to everyone. We work with a network of trusted practitioners to provide services, workshops, and resources that nurture mind, body, and spirit.
Orion’ Events’s Embrace CIC is part of Orion Community, a connected network that also includes Orion Events and Orion’s Sanctuary. Together, Orion Community brings people together through events, healing services, and online resources.
This policy explains how we collect, use, and protect your information when you interact specifically with Orion’s Embrace CIC. Where necessary, your information may be shared securely within Orion Community to respond to your enquiry or deliver the services you’ve requested.
As a CIC, we reinvest profits into community projects, events, and initiatives designed to support emotional well-being and personal growth.
Contact Details:
Orion’s Embrace CIC
Company Number: 16405494
Email: holistichealing@orionsembrace.co.uk
Website: www.orionsembrace.co.uk
2. What Information We Collect
a) Information You Provide Directly:
- Name
- Email address
- Phone number
- Business name and stallholder details (for event bookings)
- Payment information (for stallholder bookings)
- Product/service type and descriptions (for stallholder listings)
- Accessibility requirements (for attendees, if provided)
- Feedback or survey responses
b) Information Collected Automatically:
- IP address
- Device and browser type
- Pages visited and interaction data (via cookies and analytics tools)
3. How We Use Your Information
We use your personal data to:
- Process and manage stallholder bookings
- Communicate event updates and essential information
- Manage attendee sign-ups and accessibility requests
- Promote and market future events (only if you have opted in)
- Respond to enquiries and feedback
- Improve our website and event experience
- Comply with legal or regulatory obligations
4. Photography & Video
By attending an Orion’s Embrace CIC event, workshop, or activity, you may be photographed or filmed for marketing and promotional purposes. These images and videos may be used on our website, social media channels, printed materials, and in promotional content for future events and projects.
We will inform you at the time of booking if photography or filming is planned for your session or event.
If you do not wish to be photographed or filmed, please let a member of the Orion’s Embrace CIC team know when you arrive, so we can make a note and respect your preference. Choosing not to be photographed or filmed will not affect your ability to take part in the session or event.
5. Lawful Basis for Processing
We process your data under one or more of the following legal bases:
- Consent – where you have actively agreed (e.g. opted into marketing).
- Contract – to fulfil stallholder or attendee bookings.
- Legal Obligation – where we are required by law.
- Legitimate Interest – to operate and improve our events and services, with minimal impact on your rights.
6. How We Store Your Information
Your information is stored securely using GDPR-compliant systems (e.g., encrypted cloud storage, secure booking form processors). Access is limited to team members who require it to carry out Orion Events operations.
We only retain data for as long as necessary to fulfil the purposes outlined above or to meet legal or regulatory requirements.
7. Sharing Your Information
We do not sell or rent your data.
We may share your data with:
- Trusted third-party providers (e.g., payment processors, booking form platforms)
- Legal authorities if required by law
All third parties are contractually bound to protect your data.
8. Cookies & Analytics
Our website may use cookies to collect anonymised usage data and enhance your experience. This includes third-party tools such as Google Analytics.
You can manage or disable cookies via your browser settings. Learn more in our Cookies Policy.
9. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact: jenny@orioncommunity.co.uk
10. Data from Children
We do not knowingly collect data from individuals under the age of 16 without verified parental or guardian consent.
11. Links to Other Websites
Our website may include links to third-party services (e.g., ticketing platforms, payment processors). We are not responsible for their privacy practices—please review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
Contact Us:
Data Controller – Orion’s Embrace CIC
Email: jenny@orioncommunity.co.uk
Orion Events Cookie Policy
(UK GDPR & ICO Compliant)
Effective Date: 1st August 2025
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help improve user experience by remembering your preferences and collecting anonymous usage data.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Necessary for website functionality (e.g., page navigation, form submissions). |
| Analytics Cookies | Help us understand how visitors interact with our site (e.g., Google Analytics). |
| Functionality Cookies | Remember choices you’ve made (e.g., language or region). |
How We Use Cookies
We use cookies to:
- Ensure the website functions correctly
- Improve performance and usability
- Analyse visitor interactions to enhance content and accessibility
We do not use cookies for advertising or to collect personally identifiable information without consent.
Managing Cookies
You can:
- Accept or reject non-essential cookies via our cookie banner
- Adjust your browser settings to control or delete cookies at any time
Note: Disabling some cookies may affect site functionality.
Changes to This Policy
We may update this policy periodically. Updates will be posted on this page with a new effective date.
Questions?
Contact us at jenny@orioncommunity.co.uk